When a police officer fires shots in Knoxville, Tenn., police investigate but, unlike in Madison, the people have the power of review.
It started 18 years ago when, just like in Madison in recent months, police shootings divided the Knoxville community.
After Madison police cleared an officer who shot and killed Paul Heenan in November, some in Madison are asking why the city doesn't have independent oversight of police shootings.
Knoxville has a lot in common with Madison -- a major university, a bustling downtown and an engaged police department.
In her fifth-floor office in Knoxville's city-county building, Avice Reid gets several copies of the police department's internal investigation reviews a month.
Reid, who doesn't wear a badge, is the executive director of Knoxville's Police Advisory Review Committee and can do everything from interviewing officers to watching squad car dash cams