Water lateral letters not from city of Madison | News
Letters sent to Madison residents offering water lateral insurance are not from the city or Madison Water Utility, according to utility officials.
The utility said many residents have received letters from HomeServe USA that are part of a sales campaign.
Utility officials said it's a good idea to read the fine print before buying any insurance policy and to check with your current homeowner's insurance to see if lateral damage is already covered.
The city partnered with a company called Service Line Warranties last year to offer insurance for sewer lines.